33 articles Getting Started

0

Ticketing Guidelines

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Transfer to Sales

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How to properly mark your chats

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Complaint and escalation procedure

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How to handle – Offline chat messages

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Accessing cPanel From A Dynamic IP Address

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How to create Subdomain + map it to the specific directory

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How to create Addon Domain + map it to specific directory

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How to create Email Accounts

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Create new FTP account and point it to directory

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Account Restoration

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How to report a bug

1

How to resolve logged out from Client Area/cPanel

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Ticket statuses and their meaning

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How to submit a ticket

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How to effectively serve customers and potential customers through live chat

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Free website transfers

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Website Transfer Procedure

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Banned countries

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Important links

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Annex A – List of FastComet Sub-processors / Annex B – Security Measures | ONLY FOR EXISTING CUSTOMERS

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How to handle Office of Foreign Assets Control (“OFAC”) 

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How to process Right to be Forgotten

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How to handle clients hosting illegal contents

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GDPR VS Privacy Shield

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FCC Law and Net Neutrality

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Missing NameServers after Domain Transfer via Real Time Registrar 

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The challenge page was accidentally cached issue

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Fix of Transfer Request Failed – domain locked at registry

5

FastComet Website Transfers

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.COM.AU Domain Transfer New Procedure

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Данни за взимане на болничен лист